Medical Diagnostic Laboratory Receptionist

Target Audience:

This course is designed to prepare human resources for collaboration in the reception and response sections of medical diagnostic laboratories.

Learning Outcomes:

– Proficient use of software for patient reception and reporting.
– Accurate interpretation of physician-requested tests.
– Effective communication with patients and laboratory staff.
– Implementation of quality management standards in reception and response workflows.
– Precise handling of financial and cashier-related tasks.

Course Benefits:

• Familiarity with the latest laboratory reception and reporting software.
• Understanding of laboratory tests and procedures.
• Enhanced patient interaction skills.
• Internationally recognized certification upon completion.
• Training in quality management systems for medical laboratories.