Quality Management Systems in Medical Laboratories

Target Audience:

This program equips technical staff and laboratory managers with the knowledge and tools to:
– Implement QMS in compliance with national and international standards.
– Prepare laboratories for accreditation.
– Evaluate laboratory competency and quality.
– Address requirements of health systems and ISO 15189 standards.

Learning Outcomes:

– Plan and execute laboratory processes per managerial and technical standards.
– Establish and maintain a QMS.
– Design quality manuals and checklists for internal audits.
– Identify laboratory errors and improvement opportunities.
– Develop strategies to enhance customer satisfaction.
– Commit to ethical and professional laboratory practices.
– Promote a process-oriented approach to quality improvement.

Course Benefits:

• Mastery of the latest scientific standards in laboratory QMS.
• Expertise in managing laboratory errors and improvement initiatives.
• Strategies for meeting diverse client needs.
• Internationally recognized certification upon completion.